New Software

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GLPI provides as part of it's library, software so it can be tracked and audited. This runbook provides the steps required to add software to GLPI.

Workflow

1. Login to GLPI

2. Navigate to Assets -> Software

3. Click the blue + Add at the top of the screen

4. As a minimum fill in the following fields

   • Name - The name of the software

   • Associable to a Ticket: Yes

   • Publisher

   • Technician in Charge of the Hardware or Group in Charge of the Hardware - This is the person or group who will be responsible for the item

     Requirement

     ALL Items within the ITIL must have a responsible person.

     Info

     Within NFC select the Site administrators group as the Technician group in charge

   • Groups - The user group that use the software

   • Sub-Entities Select Yes

     Warning

     Not selecting yes for will prevent non-prime sites from associating the software to a ticket and using it as part of their machine inventory.

5. Save the software

6. Navigate to Software -> Links

   1. Add a Manual link for the following:

      • Home Page

      • Github Repo

      • Documentation link.

      Tip

      Ensure that when adding links, that you choose the appropriate icon and select open in new window: yes

About:

This page is part of our Project ITIL Runbooks.

Page Metadata

Version: ToDo: place files short git commit here
Date Created: 2024-02-09
Date Edited: 2024-02-10

Contribution:

Would You like to contribute to our ITIL Runbooks project? You can assist in the following ways:

• Edit This Page If there is a mistake or a way you can improve it.
• Add a Page to the Manual if you would like to add an item to our manual
• Raise an Issue if there is something about this page you would like to improve, and git is unfamiliar to you.

 

ToDo: Add the page list of contributors